M365 / 02-08-2026

Microsoft PIM: What It Is and Why Use It

Microsoft PIM (Privileged Identity Management): What It Is and Why Use It?

Microsoft PIM provides users at organizations with roles within your tenant that you have control over. It requires an Entra P2 license.

Example Use Case

If Tim in 1st line is going on holiday but needs Lucy on the help desk to create some new users, Tim can use PIM to assign Lucy the user administrator role temporarily. Tim can set the role to expire upon his return.

Role Assignment Types

Best Practices

Using PIM, it's important to follow the rule of least privilege and implement just-in-time access.

Example Workflow Using PIM

Step 1: Navigate to Entra

Go to entra.microsoft.com and navigate to ID Governance > Privileged Identity Management.

PIM Setup

Step 2: Assign Roles

Select "Manage Access" > "Roles" > "Add Assignments". For this case, we're using the 'User Administrator' role.

PIM Role Assignment

Step 3: Set Assignment Type

Choose between "Eligible" or "Active". For this scenario, we'll use "Active" with a date range set during the holiday period.

PIM Assignment Time

Step 4: Enable Approval Process

In the role settings, enable "Require approval to active" and add approvers. Adjust maximum allowed time (8 hours) and require MFA.

PIM Approval Settings

Step 5: User Access Request

When Lucy requests access, she will see her eligibility and activate the role for a specific time period with justification.

PIM Lucy Request

Step 6: Approver Actions

Caleb logs in and approves Lucy's request with justification, allowing her access to the Exchange Admin Center.

PIM Acceptance

Step 7: Access Granted

Lucy can now access the Exchange Admin Center and perform tasks like adding shared mailboxes.

Exchange Access